GDPR at
Aquasoft

We respect and protect
all disclaimers.
You safer!

GDPR at Aquasoft

We respect and protect
all disclaimers.
You safer!

Privacy Policy

This website is maintained and operated by Aquasoft. We collect and use certain personal data belonging to those who use our website. In doing so, we act as the controller of this data and are subject to the provisions of Federal Law n. 13,709/2018 (General Personal Data Protection Law – LGPD).

We take care of the protection of your personal data and, therefore, we provide this privacy policy, which contains important information about:

1 - Who should use our website?

2 - What data do we collect and what do we do with it?

3 - Your rights in relation to your personal data.

4 - Security measures in the processing of personal data.

5 - How to contact us.

Our website should only be used by persons over the age of eighteen. Therefore, children and adolescents should not use it.

Our website collects and uses some personal data from our users, in accordance with the provisions of this section:

a) Personal data expressly provided by the user. We collect the following personal data that our users expressly provide to us when using our website:

Full name, CPF, CNPJ, E-mail, Phone, E-mail

The collection of this data occurs when the user registers in the e-mail forms. (The data provided by our users is collected for the following purposes: so that we can send you offers and product launches.

b) Personal data obtained in other ways

We collect the following personal data from our users: IP address and geolocation data, the collection of this data occurs when the user accesses the website. This data is collected for the following purposes: to customize user experience.

c) Sensitive data

Sensitive data will not be collected from our users, understood as those defined in Article 11 and following of the Personal Data Protection Law. Thus, there will be no collection of data on racial or ethnic origin, religious conviction, political opinion, union affiliation or organization of a religious, philosophical or political nature, data referring to health or sexual life, genetic or biometric data, when linked to a natural person.

d) cookies

Cookies are small text files that are automatically downloaded to your device when you access and browse a website. They basically serve to identify devices, activities and user preferences.

Cookies do not allow any file or information to be extracted from the user’s hard drive, and it is not possible, through them, to have access to personal information that did not come from the user or the way he uses the website’s resources.

d.1) Website cookies

Website cookies are those sent to the user and administrator’s computer or device exclusively by the website. The information collected through these cookies is used to improve and personalize the user experience, and some cookies may, for example, be used to remember user preferences and choices, as well as to offer personalized content.

d.2) Cookie management

The user may oppose the use of cookies by the website, simply by deactivating them when starting to use the service, following the instructions below:

– When disabling cookies, it is important to bear in mind that the user experience may be impaired, as information used to customize it will no longer be used.

e) Collection of data not expressly provided for

Eventually, other types of data not expressly provided for in this Privacy Policy may be collected, provided that they are provided with the user’s consent, or that the collection is permitted based on another legal basis provided for by law. In any case, the data collection and the processing activities resulting from it will be informed to the website users.

f) Sharing of personal data with third parties

We do not share your personal data with third parties. Despite this, it is possible that we do so to comply with a legal or regulatory determination, or even to comply with an order issued by a public authority.

g) How long your personal data will be stored

The personal data collected by the website are stored and used for a period of time that corresponds to what is necessary to achieve the purposes listed in this document and that considers the rights of its holders, the rights of the website controller and the applicable legal or regulatory provisions.

Once the storage periods for personal data have expired, they are removed from our databases or anonymized, except in cases where there is the possibility or the need for storage by virtue of a legal or regulatory provision.

h) Legal bases for the processing of personal data

Each personal data processing operation needs to have a legal basis, that is, a legal basis, which is nothing more than a justification that authorizes it, provided for in the General Law for the Protection of Personal Data.

All of our personal data processing activities have a legal basis that justifies them, among those permitted by law. More information about the legal bases we use for specific personal data processing operations can be obtained from our contact channels, informed at the end of this Policy.

Holders of personal data processed by us may exercise their rights through the form available at the following path: www.aquasoft.com.br/politica-de-privacidade. Alternatively, if desired, the holder may send an email or correspondence to our Personal Data Protection Officer. The information needed to do so is in the “How to Contact Us” section of this Privacy Policy.

To ensure that the user who intends to exercise their rights is, in fact, the holder of the personal data that is the object of the request, we may request documents or other information that may help in their correct identification, in order to safeguard our rights and the rights of third parties. . This will only be done, however, if absolutely necessary, and the applicant will be provided with all related information.

We employ technical and organizational measures capable of protecting personal data from unauthorized access and situations of destruction, loss, misplacement or alteration of such data. The measures we use take into account the nature of the data, the context and purpose of the treatment, the risks that an eventual violation would generate for the rights and freedoms of the user, and the standards currently used in the market by companies similar to ours. Among the security measures adopted by us, we highlight the following: storing passwords and encrypted data.

Even if you do everything in your power to avoid security incidents, it is possible that a problem occurs exclusively motivated by a third party – as in the case of attacks by hackers, crackers or, even, in case of exclusive fault of the user, which occurs, for example, when he himself transfers his data to a third party. Thus, although we are, in general, responsible for the personal data we process, we exempt ourselves from responsibility in the event of an exceptional situation such as these, over which we have no control.

In any case, in the event of any type of security incident that could generate risk or significant damage to any of our users, we will notify those affected and the National Data Protection Authority about the incident, in accordance with the provisions of the General Protection Law of Data.

To clarify any doubts about this Privacy Policy or about the personal data we process, please contact our Personal Data Protection Officer, through any of the channels mentioned below:

E-mail: aquasoft@aquasoft.com.br

Correspondence: R. Gen. Lima e Silva, 578 – Sala 314 – Cidade Baixa, Porto Alegre – RS, 90050-100

** Changes to this policy

This version of this Privacy Policy was last updated on: 03/03/2023. We reserve the right to modify these rules at any time, especially to adapt them to any changes made to our website, either by making new features available, or by suppressing or modifying those that already exist. Whenever there is a change, our users will be notified about the change.

1 - Who should use our website?

2 - What data do we collect?

3 - Your rights

4 - Security measures

5 - How to get in touch?

Our website should only be used by persons over the age of eighteen. Therefore, children and adolescents should not use it.

Our website collects and uses some personal data from our users, in accordance with the provisions of this section:

a) Personal data expressly provided by the user. We collect the following personal data that our users expressly provide to us when using our website:

Full name, CPF, CNPJ, E-mail, Phone, E-mail

The collection of this data occurs when the user registers in the e-mail forms. (The data provided by our users is collected for the following purposes: so that we can send you offers and product launches.

b) Personal data obtained in other ways

We collect the following personal data from our users: IP address and geolocation data, the collection of this data occurs when the user accesses the website. This data is collected for the following purposes: to customize user experience.

c) Sensitive data

Sensitive data will not be collected from our users, understood as those defined in Article 11 and following of the Personal Data Protection Law. Thus, there will be no collection of data on racial or ethnic origin, religious conviction, political opinion, union affiliation or organization of a religious, philosophical or political nature, data referring to health or sexual life, genetic or biometric data, when linked to a natural person.

d) cookies

Cookies are small text files that are automatically downloaded to your device when you access and browse a website. They basically serve to identify devices, activities and user preferences.

Cookies do not allow any file or information to be extracted from the user’s hard drive, and it is not possible, through them, to have access to personal information that did not come from the user or the way he uses the website’s resources.

d.1) Website cookies

Website cookies are those sent to the user and administrator’s computer or device exclusively by the website. The information collected through these cookies is used to improve and personalize the user experience, and some cookies may, for example, be used to remember user preferences and choices, as well as to offer personalized content.

d.2) Cookie management

The user may oppose the use of cookies by the website, simply by deactivating them when starting to use the service, following the instructions below:

– When disabling cookies, it is important to bear in mind that the user experience may be impaired, as information used to customize it will no longer be used.

e) Collection of data not expressly provided for

Eventually, other types of data not expressly provided for in this Privacy Policy may be collected, provided that they are provided with the user’s consent, or that the collection is permitted based on another legal basis provided for by law. In any case, the data collection and the processing activities resulting from it will be informed to the website users.

f) Sharing of personal data with third parties

We do not share your personal data with third parties. Despite this, it is possible that we do so to comply with a legal or regulatory determination, or even to comply with an order issued by a public authority.

g) How long your personal data will be stored

The personal data collected by the website are stored and used for a period of time that corresponds to what is necessary to achieve the purposes listed in this document and that considers the rights of its holders, the rights of the website controller and the applicable legal or regulatory provisions.

Once the storage periods for personal data have expired, they are removed from our databases or anonymized, except in cases where there is the possibility or the need for storage by virtue of a legal or regulatory provision.

h) Legal bases for the processing of personal data

Each personal data processing operation needs to have a legal basis, that is, a legal basis, which is nothing more than a justification that authorizes it, provided for in the General Law for the Protection of Personal Data.

All of our personal data processing activities have a legal basis that justifies them, among those permitted by law. More information about the legal bases we use for specific personal data processing operations can be obtained from our contact channels, informed at the end of this Policy.

Holders of personal data processed by us may exercise their rights through the form available at the following path: www.aquasoft.com.br/politica-de-privacidade. Alternatively, if desired, the holder may send an email or correspondence to our Personal Data Protection Officer. The information needed to do so is in the “How to Contact Us” section of this Privacy Policy.

To ensure that the user who intends to exercise their rights is, in fact, the holder of the personal data that is the object of the request, we may request documents or other information that may help in their correct identification, in order to safeguard our rights and the rights of third parties. . This will only be done, however, if absolutely necessary, and the applicant will be provided with all related information.

We employ technical and organizational measures capable of protecting personal data from unauthorized access and situations of destruction, loss, misplacement or alteration of such data. The measures we use take into account the nature of the data, the context and purpose of the treatment, the risks that an eventual violation would generate for the rights and freedoms of the user, and the standards currently used in the market by companies similar to ours. Among the security measures adopted by us, we highlight the following: storing passwords and encrypted data.

Even if you do everything in your power to avoid security incidents, it is possible that a problem occurs exclusively motivated by a third party – as in the case of attacks by hackers, crackers or, even, in case of exclusive fault of the user, which occurs, for example, when he himself transfers his data to a third party. Thus, although we are, in general, responsible for the personal data we process, we exempt ourselves from responsibility in the event of an exceptional situation such as these, over which we have no control.

In any case, in the event of any type of security incident that could generate risk or significant damage to any of our users, we will notify those affected and the National Data Protection Authority about the incident, in accordance with the provisions of the General Protection Law of Data.

To clarify any doubts about this Privacy Policy or about the personal data we process, please contact our Personal Data Protection Officer, through any of the channels mentioned below:

E-mail: aquasoft@aquasoft.com.br

Correspondence: R. Gen. Lima e Silva, 578 – Sala 314 – Cidade Baixa, Porto Alegre – RS, 90050-100

** Changes to this policy

This version of this Privacy Policy was last updated on: 03/03/2023. We reserve the right to modify these rules at any time, especially to adapt them to any changes made to our website, either by making new features available, or by suppressing or modifying those that already exist. Whenever there is a change, our users will be notified about the change.

+55 51 3022.3188
+55 51 99361.4693

aquasoft@aquasoft.com.br

Associated Company:

R. Gen. Lima e Silva,
578 – Sala 314 – Cidade Baixa,
Porto Alegre – RS, 90050-100

Development Krafti / Layout GIFT

+55 51 3022.3188
+55 51 99361.4693

aquasoft@aquasoft.com.br

R. Gen. Lima e Silva,
578 – Sala 314 – Cidade Baixa,
Porto Alegre – RS, 90050-100

Associated Company:

Development Krafti / Layout GIFT